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New Clients News

New Partner: Distribute and Market with RedAwning

This is the second in a series of announcements about new distribution partners. First was CanadaStays, which allows Inntopia Commerce and API clients to easily reach Canadian travelers.

Next up is RedAwning, who is a gold-level sponsor of the upcoming Inntopia INSIGHT conference in Vail and is one of the most exciting things to happen to this space in a while (in my …

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Inntopia Announces RedAwning Integration

New distribution integration gives Inntopia Commerce clients access to RedAwning’s distribution network and full-service marketing and call center services

Inntopia, the industry-leading provider of an omni-product central reservations system (CRS) that allows its clients to sell lodging, tickets, transportation, and other activities and services in a single transaction, today announced a partnership with RedAwning, a company that offers distribution to every major online travel booking

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Inntopia Adds CanadaStays as Lodging Distribution Partner

Inntopia Clients Can Now Seamlessly Be Listed on Canada’s largest Vacation Rental Marketplace

Inntopia, maker of the industry-leading booking system for hotel and lodging managers, has announced a partnership with CanadaStays that will allow its clients the option to list and market their lodging properties on

With Canada’s largest selection of vacation rental properties, CanadaStays is an exciting addition to the growing list

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Inntopia bringing a better way to market and sell golf experiences to 2018 PGA Merchandise Show

The most innovative technology provider in the industry made significant strides in the golf industry in 2017, with even more in store for 2018.

STOWE, Vt. — Inntopia will be attending the 2018 PGA Merchandise Show in Orlando, Florida this month, and has some big client wins and in-progress software developments to share with golf resorts hoping to step up their sales and marketing game.

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Market, Promote, and Aid Your Guests with Direct URLs

Maybe your website has unique pages for each of your product offerings. Maybe you’d like to make promotional emails easier to navigate. Maybe your marketing team wants to highlight specific products. Whatever your goals, using direct URLs can help!

Where Can You Use a Direct URL?

A direct URL can be used in a variety of places. You can use it for guests to click …

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New Feature: Timeout online user sessions

To align with eCommerce best practices, Inntopia has added a new setting to trigger a session timeout to prevent unauthorized users from completing a check-out. This applies to guests booking through an online sales channel (eCommerce site). When a user session expires, the user must then log back in to continue the session; however, information entered prior to expiration remains intact and does not need …

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Jay Peak Chooses Inntopia for 2017-2018 Season

Vermont Resort Selling Ski School, Season Passes, Lift Tickets, and More

STOWE, Vt. — Jay Peak Resort has begun using Inntopia’s one-stop booking engine to power sales on their newly redesigned website, as well as over the phone.

The platform, known as Inntopia Commerce, pulls inventory, rates, and availability through a bi-directional interface with Siriusware.

At launch, Jay Peak guests can make ski school reservations, …

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Making Deposit Schedules Work for You

With so many options for configuring deposit schedules, it can be overwhelming to know which one has been applied. These six tips will help you with setup and understanding how your deposits are calculated.

1. Roll With It

A rolling default deposit schedule is the most important piece to have in place. A rolling default schedule ensures that some form of a policy is applied …

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Helpful Update to eComm Inventory Display


eCommerce sales channels now display Quantity Available consistently for grouped and stand-alone interfaced products.


Partners who use a two-way interface for activity products. If you do not use a two-way interface for activity products, this change does not affect your products.


The eCommerce inventory display quantities for grouped products now follow the same behavior as non-grouped products. The available quantity displayed to …

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Agentopia: Explore the Itinerary Timeline

What Is the Itinerary Timeline?

The Itinerary Timeline shows you information about itinerary item status, changes that have been made and by whom, agent notes related to the itinerary, and specific details such as product rates and details, customer requirements, and remote system information.

How Do I View the Itinerary Timeline?

Within Agentopia, search for an itinerary. At the bottom of the Itinerary pane, click …

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Your Browser Might Just Need a Refresh

“I need to clear my what? What is a cache?” Keeping your website up-to-date and accurate is a big job. When you make changes to it, you must also verify that your changes are displayed correctly in each of the major browsers. If they don’t, it can be frustrating to figure out why.

Enter The Cache. The cache (pronounced like cash), is used by browsers …

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Don’t Overlook Your Blackout Dates!

Do you have a ski and ride package that is only available mid-week? Or perhaps an activity that isn’t offered mid-week? How do you build your promotions to cater to this type of schedule? It’s easy to do by setting up blackout dates.

When you define your blackout dates, your guest can easily see when the promotion can be booked. In this example, the mid-week …

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Inntopia Named One of America’s Best Places to Work

Inntopia has been named #37 in Outside Magazine’s 2017 Best Places to Work.

Each year, Outside recognizes the top 100 companies in the United States that help their employees strike the ideal balance between work and play. These companies encourage employees to lead an active lifestyle, are eco-conscious, and prioritize giving back to the community.

This is Inntopia’s third year on the list. …

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Ski Daddy Taps Inntopia for Direct-to-Skier Sales

Tour operator and wholesaler, Ski Daddy, has partnered with Inntopia to sell lodging, lift tickets, and other activities, thus expanding their target market and making their sales operations more efficient.

Ski Daddy is a travel wholesaler that coordinates over 200 group ski trips each year to resorts in Colorado, Utah, and New Mexico.

“We get a lot of referrals, and quite a bit of …

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Five Steps to Double Your Resort’s Average Booking Size

Have you ever watched an interview with the coach of a sports team before the game starts? They often go like this:

Reporter: What does your team need to do to win this game, coach?
Coach: If we can score, and keep the other team from scoring, I think we have a shot.
Reporter: Thanks, Coach.

He has presented his goals as tactics, but that

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Fun Tip: Don’t Share Your Dessert!

For you parents out there, if you don’t want to share your dessert with your kids, tell them it has alcohol in it!

Have a great weekend everyone!



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Business Intelligence Quick Tip: Want More or Less Econometrics?

Did you know that you can customize your dashboard?  Under Support –> User Profile –> Dashboard Econometrics, you can select the categories you would like to see or not like to see.

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Marketing Cloud Quick Tip: Access our Research Archive

You may have noticed that some of our tips this week pointed to research articles we’d published in recent years. There are actually more than 200 of these in our archives. Every year we recapped the best of the best which makes for a great starting point if you hadn’t had a chance to read these until now or missed a few along the way: …

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iTrip Vacations Partners With Inntopia to Offer More Competitive Pricing

Brentwood, TN – iTrip Vacations has partnered with Inntopia Business Intelligence (BI) to offer a more competitive pricing and marketing model for vacation rental listings.

Inntopia’s BI platform gives properties, destinations and marketers an unprecedented view of past, present, and future performance and booking patterns. This data empowers partners to stay informed, strategic and proactive, resulting in increased revenue opportunities. Not only does Inntopia’s reporting …

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Offer the Guest an Experience, Not Just a Package

As darkness fell, and my husband and I heard the roar of lions off in the distance, I thought to myself “what are we doing here?” The only thing that stood between us and a wild animal was the canvas wall of our tent. As he zipped us inside for the evening, our armed guard informed us he would be stationed 50ft away all night. …

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Save on the 2020 INSIGHT Conference
(Two Days Only)

An unnamed internet retail giant has turned July 15-16 into an international shopping holiday, and we’ve decided to join in.

For two days only, you can register for the 2020 Insight Conference at Hotel Talisa at Vail, CO for only $575 $499/person.

Just click here –
Register Now →