Log
System maintenance is complete.
Commerce • November 4, 2026 @ 6:17 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 4, 2026 @ 5:08 am EST
System maintenance is complete.
Commerce • October 28, 2026 @ 6:27 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • October 28, 2026 @ 5:10 am EDT
System maintenance is complete.
Commerce • October 21, 2026 @ 6:34 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • October 21, 2026 @ 5:13 am EDT
System maintenance is complete.
Commerce • September 23, 2026 @ 6:23 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • September 23, 2026 @ 5:16 am EDT
System maintenance is complete.
Commerce • September 16, 2026 @ 6:26 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • September 16, 2026 @ 5:15 am EDT
All systems are operating as normal.
Commerce • September 7, 2026 @ 1:15 pm EDT
Engineering has deployed a fix for the payment gateway issues this morning. Testing is still ongoing.
Commerce • September 2, 2026 @ 10:24 am EDT
Multiple payment gateways are experiencing connection issues following a deployment this morning. We are actively investigating the issue but you may experience challenges confirming or modifying itineraries or taking payments until a resolution is found.
Commerce • September 2, 2026 @ 9:37 am EDT
System maintenance is complete.
Commerce • August 26, 2026 @ 6:04 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • August 26, 2026 @ 5:08 am EDT
System maintenance is complete.
Commerce • August 19, 2026 @ 6:02 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • August 19, 2026 @ 5:13 am EDT
System maintenance is complete.
Commerce • July 29, 2026 @ 6:30 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • July 29, 2026 @ 5:10 am EDT
System maintenance is complete.
Commerce • July 22, 2026 @ 6:22 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • July 22, 2026 @ 5:16 am EDT
System maintenance is complete.
Commerce • June 24, 2026 @ 6:01 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • June 24, 2026 @ 5:09 am EDT
System maintenance is complete.
Commerce • June 17, 2026 @ 6:06 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • June 17, 2026 @ 5:02 am EDT
System maintenance is complete.
Commerce • May 27, 2026 @ 6:15 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • May 27, 2026 @ 5:04 am EDT
System maintenance is complete.
Commerce • May 20, 2026 @ 6:04 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • May 20, 2026 @ 5:00 am EDT
The deployment from this morning has been rolled back. Systems are functioning as expected again.
Commerce • April 29, 2026 @ 12:36 pm EDT
Some payment gateways are unable to process risk assessment’s following a deployment this morning.
Commerce • April 29, 2026 @ 9:55 am EDT
System maintenance is complete.
Commerce • April 29, 2026 @ 5:47 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • April 29, 2026 @ 5:02 am EDT
System maintenance is complete.
Commerce • April 22, 2026 @ 6:02 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • April 22, 2026 @ 5:13 am EDT
System maintenance is complete.
Commerce • March 25, 2026 @ 5:59 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • March 25, 2026 @ 5:07 am EDT
System maintenance is complete.
Commerce • March 18, 2026 @ 6:08 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • March 18, 2026 @ 5:03 am EDT
System maintenance is complete.
Marketing Cloud • March 11, 2026 @ 3:31 pm EDT
We are currently performing system maintenance and expect to be back up shortly.
Marketing Cloud • March 11, 2026 @ 10:07 am EDT
System maintenance is complete.
Commerce • February 18, 2026 @ 5:57 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • February 18, 2026 @ 5:07 am EST
System maintenance is complete.
Commerce • January 28, 2026 @ 5:59 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 28, 2026 @ 5:23 am EST
Commerce • January 27, 2026 @ 10:14 am EST
Worldwide Microsoft outage is affecting email delivery as of approximately 3p est. The 2FA emails are getting sent, but due to the outage they are not delivering as expected.
Commerce • January 22, 2026 @ 3:45 pm EST
Users reporting issues with not receiving 2FA login codes to their email. This is being investigated and only appears to be affecting users that verify using an email address
Commerce • January 22, 2026 @ 3:23 pm EST
System maintenance is complete.
Commerce • January 21, 2026 @ 6:38 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 21, 2026 @ 5:03 am EST
All systems working as expected.
Commerce • January 20, 2026 @ 3:50 pm EST
Package Builder is not behaving as expected following deployment this morning. We are actively troubleshooting the issue.
Commerce • January 14, 2026 @ 10:20 am EST
Ecommerce issue has been cleared and the production environment is now functioning as expected.
Commerce • January 10, 2026 @ 4:41 pm EST
The source of the Ecommerce issues has been identified, and the team is working to rectify as soon as possible.
Commerce • January 10, 2026 @ 3:38 pm EST
Reports of Ecommerce and search functionality issues, Engineering is investigating.
Commerce • January 10, 2026 @ 2:54 pm EST
System maintenance is complete.
Commerce • January 7, 2026 @ 5:59 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 7, 2026 @ 5:15 am EST
CRS search errors have been addressed.
Commerce • January 6, 2026 @ 3:00 pm EST
We are investigating reports of CRS search errors.
Commerce • January 6, 2026 @ 12:23 pm EST
CRS Search issue has been resolved
Commerce • December 20, 2025 @ 7:27 pm EST
We are investigating reports of inability to complete search in CRS.
Commerce • December 20, 2025 @ 6:59 pm EST
Marketing Cloud Confirmation send issue resolved. Queues and logs being monitored.
Marketing Cloud • December 19, 2025 @ 3:09 pm EST
Intermittent reports of Marketing Cloud confirmation emails not sending, engineers investigating
Marketing Cloud • December 19, 2025 @ 12:53 pm EST
System maintenance is complete.
Commerce • December 17, 2025 @ 5:51 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • December 17, 2025 @ 5:08 am EST
Errors have been resolved.
Commerce • December 3, 2025 @ 6:51 pm EST
We are investigating reports of errors with customer requirements.
Commerce • December 3, 2025 @ 6:08 pm EST
System maintenance is complete.
Commerce • November 26, 2025 @ 6:10 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 26, 2025 @ 5:08 am EST
System maintenance is complete.
Commerce • November 19, 2025 @ 6:05 am EST
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 19, 2025 @ 5:05 am EST
Itinerary retrieval errors have been resolved.
Commerce • November 18, 2025 @ 1:59 pm EST
We are investigating reports of CRS errors.
Commerce • November 18, 2025 @ 1:55 pm EST
Hotfix Deployment Completed
Commerce • November 17, 2025 @ 3:37 pm EST
Hotfix Deployment – Expect a few minutes of downtime in a window between 2:45 and 4pm.
Commerce • November 17, 2025 @ 2:46 pm EST
