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Inntopia Marketing Cloud Multi-system marketing CRM+CDP.

Merge data from your PMS, POS, tee-sheet, survey, social media, and more into 360° guest profiles ready for marketing, automation, and guest service.

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  1. chart showing how data flows through inntopia marketing cloud system

Every Transaction, Every Insight

Inntopia Marketing Cloud automatically imports and merges data from your PMS, POS, tee-sheet, spa, surveys, marketing channels, demographic appends, and more.

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Comprehensive Guest Profiles

Guests are automatically grouped by family and linked to every transaction from each of your systems, even if they used different contact info to book.

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Reach the Right Guests on Every Channel

Use guest profiles to target individual guests and key segments on email, SMS, social media, direct mail, and more.

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Automation for the Entire Lifecycle

Spin up more than 25 proven automations or create your own using any combination of data as triggers to nurture guests through the travel cycle.

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“I tried for twelve years to grow my database, and it seemed to hover around 15,000 forever. Now in year four with Inntopia Marketing Cloud, I’m at 60,000 and growing, and getting incredible ROI. Patrick, my account manager, has been amazing at helping me continue to get more out of the platform.” Tiffany Quilici

The Best at Multi-Property

Import data from unlimited sources, track performance across your portfolio, and give your entire team access to the data they need to do their best work.

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Plans & Pricing

Packages for all property types, pricing starts at just $750/mo.

Silver
Perfect for Hotels

Get the power of Inntopia automations and targeting, even if you only have one system. Ideal for price-conscious hotels:


5 marketing automations
Advanced omni-channel targeting
Standard support Request Demo →

Gold
Perfect for Resorts

Ideal for resorts with multiple systems (PMS, POS, spa, tee sheet, etc) or one system with complex data:


Nightly data sync from all your systems
360° guest profiles
Unlimited marketing automations
Advanced omni-channel targeting
Industry-specific intelligence
Integrated surveying
Advanced strategic support Request Demo →

Enterprise
Perfect for Multi-Property

All the features of silver and/or gold tiers for individual properties, plus:


Portfolio-level profiles
Cross-property reporting
Multiple data tiers
Tiered user access Request Demo →

"We’re sending the same volume of emails we did before and seeing significantly more traffic and conversions.”

Palmetto Dunes Oceanfront Resort Read full story → photo of palmetto dunes

" I tried for twelve years to grow my database, and it seemed to hover around 15,000 forever. Now in year four with Inntopia Marketing Cloud, I’m at 60,000 and growing, and getting incredible ROI.”

Roaring Springs Waterpark Read full story → photo of roaring springs

"If you are looking for a solid CRM tool...Inntopia Marketing Cloud is your platform!

Big Cedar Lodge Read full story → photo of big cedar

"Inntopia blew [our previous vendor] out of the water! We were extremely impressed with the results...”

Black Hills Vacations Read full story → photo of black hills

"Because we can segment our guests so well, we’re sending fewer emails but generating more revenue.”

Camelback Resort Read full story → photo of camelback

"There is no better CRM vendor in the industry...they truly understand our business.”

Aspen Snowmass photo of aspen snowmass

In the first month this campaign generated $265,000 in revenue. Even more, open rates are around 65% and click rates at 13%."

Mt. Bachelor Resort Read full story → photo of mt bachelor

Have a question? Just ask.

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Tyler Maynard
SVP of Business Development
Ski / Golf / Destination Research
Schedule a Call with Tyler→

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Doug Kellogg
Director of Business Development
Hospitality / Attractions
Schedule a Call with Doug→

If you're a current Inntopia customer, contact support directly for the quickest response →