Every Transaction, Every Insight
Import and merge data from your PMS, POS, tee-sheet, spa, surveys, marketing channels, demographic appends, and more.
Comprehensive Guest Profiles
Guests are automatically grouped by family and linked to every transaction from each of your systems, even if they used different contact info to book.
Neatly Integrated with Marketing
Use guest profiles, traits, and data to target individual guests and key segments on everything from emails and SMS to social media and direct mail.
Automation for the Entire Lifecycle
Spin up more than 18 proven automations or create your own using any combination of data as triggers to nurture guests through the travel cycle.
- More Than 70 Integrations Pull data from your PMS, POS, tee-sheet, social accounts, surveys, rental systems, and more.
- Proactive Support Our account manager have been in your shoes and know how to generate consistent, sustainable revenue.
- Reporting Library View pacing, performance, guest behavior, and more based on an centralized view of guest behavior.
- Omni-Channel Target exact audiences based on guest data across email, social, SMS, and more.
- QR & Barcodes Embed POS-specific barcodes and QR codes into confirmations for contactless pickup.
- 24/7 Data Access Build queries, run reports, search guest profiles, and review performance right from your account.
“I tried for twelve years to grow my database, and it seemed to hover around 15,000 forever. Now in year four with Inntopia Marketing Cloud, I’m at 60,000 and growing, and getting incredible ROI. Patrick, my account manager, has been amazing at helping me continue to get more out of the platform.” Tiffany Quilici
The Best at Multi-Property
Import data from unlimited sources, track performance across your portfolio, and give your entire team access to the data they need to do their best work.
- Unified Database Across Properties See across your portfolio for reporting, performance analysis, NPS tracking, guest crossover, and more.
- Divide by Business Unit or Brands Keep data neatly partitioned for brand- and property-level marketing, access, and analysis.
- Full Portfolio Guest Profiles Comprehensive view of individual guest behavior across all properties and business units.
- Security, Permissioning, Access Ensure corporate teams have secure access to all data while individual brands or properties are limited to their specific guests.
“Before we moved to Inntopia Marketing Cloud, our deliverability would often be around 80%. Now it sits around 99%. We’re sending the same volume of emails we did before and seeing significantly more traffic and conversions.” Palmetto Dunes
