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New Feature: RMS Product History

When you log in to Inntopia RMS, you’ll find a new feature on the Products page: Show Edit History. This enhancement was requested by our partners and we’re pleased to include it in our most recent deployment. Let’s look at how this feature will help you save time while managing products.

New Indicators

To help you find the last product you viewed or modified during …

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Using WTP Reload to Increase Revenue and Improve the Guest Experience (Inntopia + Siriusware)

In a recent sprint, we went live with some shiny new functionality for hotels and resorts who use Inntopia Commerce and the Siriusware point of sale system. We now validate the WTP media identifier against product type when someone adds a reloadable product to their cart in Inntopia Commerce.

I heard you start to nod off there, but wait. Sometimes, there is some serious excitement

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Password Reset Tips Password Reset Tips Password Reset Tips

Passwords…we all have dozens, and it can be challenging to keep track of them all. If you need to reset your Inntopia RMS or CRS password, follow these quick tips.

Know Your User ID

When you click the password reset link, be sure to enter your user ID when prompted, not your email address. The email address associated with the user account will then …

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Commerce Quick Tip: View the Promotion Invitation Details First

If you’ve been invited to join a promotion from a reseller, it’s important to know what the promotion is for. By clicking on the name of the promotion, you can see more details about it, including the description, dates available, booking dates, child age requirements, length of stay requirements, and any blackout intervals.

Once you’ve learned more about the promotion, you can then chose to …

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Commerce Quick Tip: Advanced Booking Requirement

If you want to prevent a guest from booking a promotion online today for an arrival of today, set the Min field of the Advance Booking Requirement to 1.

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Commerce Quick Tip: Remember the 5 Day Rule

Inntopia will not process more than one transaction within 5 days. For example, a guest makes a reservation 32 days prior to arrival. Your deposit schedule states that 50% is due at the time of booking and the remaining 50% is due 30 days prior to arrival. At the time of booking, the guest will be charged the total amount due. This happens because both …

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Analyzing Audiences with Performance Insights in IBM Watson

Updated 5.28.2019

If you’re already familiar with the top five classic reports in Watson, you’re ready to tackle the relatively new Performance Insights reporting tool. The first thing you’ll likely notice in Performance Insights are the brightly colored graphs, or widgets, that fill the screen. They’re much more visual than classic reports, but the most unique feature is the ability to learn about your …

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Commerce Quick Tip: Should I Use Black Out Dates or Date Overrides?

Are you using Black Out Dates or Date Overrides? What’s the difference? Black Out Dates will restrict the promotion from appearing in search results at all if the search parameters include any of the Black Out Dates whereas a Date Override will allow for the promotion to be searchable and bookable on those restricted dates, but will offer either a different discount or no discount …

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Top Five Classic Reports in IBM Watson

Updated 5/28/2019

Reporting tools are your window into the large amount of data that Watson Campaign Automation collects about your email sends and web forms. Here we dive into five reports that will help you learn more about your email performance and your audience.

Note: I am covering Classic Reports in this post. Read about the new Performance Insights reporting tool here.

Single Mailing Report

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Commerce Quick Tip: Clear the Cache

When was the last time you cleared the cache? If you’re scratching your head trying to remember, then it’s probably time. The cache is something a browser uses to help pages load faster, making it easier for you to browse the web.  It saves a collection of text, images, and other things locally, so the browser doesn’t have to download it all again when you …

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