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Resellers: Coordinate Promotions with Your Suppliers

As we continue our series on how to coordinate with suppliers, let’s discuss promotions. Promotions are well worth the effort, but they require a lot of planning and discussion prior to setting them up. Make the most of your promotions with these tips:

Stay Engaged

The only way to know what’s going on in your area is to stay actively engaged. Attend community mixers, read …

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Commerce Quick Tip: Working with Barcodes

We have the ability to integrate barcodes with Siriusware. Additional options are available with other POS vendors. Contact us to see which options are available for you.

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Winter is Coming! Is Your Site Ready?

Old Man Winter has been getting plenty of rest this summer and he’ll be heading our way very soon. Are you ready? We’re not asking if you have stacked your firewood, purchased snow tires, or finished repairing your roof. We want to know if you’re ready with any of those Inntopia winter related tasks that are piling up (just like the snow will be!).

We …

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Commerce Quick Tip: Did You Miss the Webinar?

Last week, we organized 3 webinars with our distribution partners, giving you a chance to learn about how you can expand your reach. If you missed the webinars and would like to learn more about RedAwning, BookingPal, and CanadaStays, log into Innovative U. You’ll find the recordings of each video along with all of the other webinars we’ve hosted.

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Commerce Quick Tip: Don’t Forget About the Details

As a supplier, make it easier for a guest or agent to know the details of your property by populating the unit attributes. For each lodging product in Inntopia RMS, view the Products page, open the Settings menu, and then select Attributes.  From there, complete the Beds in UnitUnit Amenities, Unit Type, and Rooms in Unit tabs. This information is …

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Resellers: Have You Been Coordinating with Your Suppliers?

If you’re a tour operator or reseller, one of the most important factors in your success is having something to sell. But that something to sell must be presented properly so that guests will purchase it. The challenge is that the supply is largely out of your control. So, how do you make sure what you are presenting to your guests looks its best? In …

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Commerce Quick Tip: It’s All About the Location

If you’re a supplier, do you use a Location account? If you’re a reseller, do your suppliers use Location accounts? If the answer was yes, let me ask you this:  When was the last time those accounts were updated? It’s easy to overlook those accounts, since you don’t use them on a daily basis. Make sure the info is up-to-date, especially the photos.

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Webinars: Expand Your Reach with a Distribution Partner

Inntopia has recently certified integrations with several distribution partners. The goal is to give users of Inntopia’s Commerce platform, specifically the RMS, the ability to distribute, market, and sell their lodging inventory basically anywhere travelers search for lodging. Join us for detailed webinars with these partners to see how they can help you expand your reach.


TUESDAY, Sept 18, 1pm –

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Webinar: Things to Know: Reseller Edition!

Things to Know: Reseller Edition!

THURSDAY, Sept 13, 1pm – 1:30pm EDT

Jesse George, Front Line Technical Rep

Register for the webinar through Innovative U →

Whether you’re a seasoned Inntopia reseller or a newbie, you’re guaranteed to learn something during this webinar. Gain insights on simple, yet key features, tools, and settings you can tweak, customize, and enable within the CRS, Agentopia, and more. …

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Commerce Quick Tip: Have an Idea?

Do you have an idea for a great feature? Or do you want to view what others have submitted and cast your vote? If you’ve answered yes, check out the Inntopia Ideas Portal. Our amazing Product Management team reviews these ideas and determines if they should be incorporated into the platform. We can’t wait to hear from you!

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Commerce Quick Tip: Help Me with the Markup Amount

If you have contracted discounted net rates with your suppliers, make sure you are consulting our markup calculator to enter the correct rate. For example, if the discount is 20%, you need to enter 25% as the markup. Click here to view the chart.

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Commerce Quick Tip: Need to Set Up a Fee?

If you need to set a fee (such as a resort fee), you will need to set it up at the Product level. From the Inntopia RMS Products page, open the Settings menu and then select Taxes and Fees. The pop-up will default to the Taxes tab, so be sure to select Fees.

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Commerce Quick Tip: Want to Freshen Up?

Whenever you need to copy your current production system to stage, reach out to your Account Manager.  They can quickly set this up for you so you can continue testing any upcoming products and promotions (or whatever!) without impacting your production system.

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Commerce Quick Tip: Do You Bulk Load?

No, we’re not talking about your workout. We’re talking about efficiently managing your rates and availability for activity products. From the Tape Chart within Inntopia RMS, you have the option to upload a spreadsheet template that includes product dates, availability, and base rates.  We know you’re busy, so this is a great way to save some time. You can find the “how to” in this …

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Commerce Quick Tip: Customize Text on Emails

When was the last time you reviewed the text on the email messages your guests receive?  At the bottom of the System page within Inntopia CRS, you have ability to modify the text on cancellations, confirmations, and saved itineraries.  You can also update your Do Not Reply message and unsubscribe URL.

And don’t forget that you can also add translations in German, Spanish, French, Italian, …

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Commerce Quick Tip: Show Me Your Favicon

Did you know that you can display your organization’s favicon when the guest is browsing your eComm site? If the guest is using Chrome or Firefox, your favicon can be displayed in the address bar (unfortunately, this is not available with IE). For more information, take a look at this Wikitopia article.

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Commerce Quick Tip: Won’t You Be My Neighbor?

Are you using neighborhoods? If you’re not, you should be. The Neighborhood filter doesn’t reload the page, so the guest’s experience is easy and instant. To watch a video on how it could work for you, log into Innovative U.

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Commerce Quick Tip: Do You Need a Time Out?

Okay, maybe you don’t need a time out, but your guests’ browser sessions do. Setting a browser session time out will prevent unauthorized users from completing a check-out through an eCommerce site.  When the user session expires, the user must then log back in to continue the session; however, information entered prior to expiration remains intact and does not need to be re-entered. For more …

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Commerce Quick Tip: Instantly Rename a Product Group

Changing the name of a product group has never been easier.  You can now update the name from the Products page within Inntopia RMS.  Click on the product group name from the Products page, change the Group Name, and then select Update.  Ta-dah!

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Commerce Quick Tip: Matching Products & the YieldView Calendar

If you’re using the YieldView calendar, are the names and age ranges of your categories aligned with your branding and pricing? For example, you may name the age range from 6 to 12 a “Junior” but it’s labeled as “Child” on the YieldView calendar. Want to change it to “Junior”? Need to change the younger age from 5 to 6? No problem! Give your account …

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