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Webinar: Things to Know: Reseller Edition!

Things to Know: Reseller Edition!

THURSDAY, Sept 13, 1pm – 1:30pm EDT

Jesse George, Front Line Technical Rep

Register for the webinar through Innovative U →

Whether you’re a seasoned Inntopia reseller or a newbie, you’re guaranteed to learn something during this webinar. Gain insights on simple, yet key features, tools, and settings you can tweak, customize, and enable within the CRS, Agentopia, and more. …

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Commerce Quick Tip: Have an Idea?

Do you have an idea for a great feature? Or do you want to view what others have submitted and cast your vote? If you’ve answered yes, check out the Inntopia Ideas Portal. Our amazing Product Management team reviews these ideas and determines if they should be incorporated into the platform. We can’t wait to hear from you!

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Commerce Quick Tip: Help Me with the Markup Amount

If you have contracted discounted net rates with your suppliers, make sure you are consulting our markup calculator to enter the correct rate. For example, if the discount is 20%, you need to enter 25% as the markup. Click here to view the chart.

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Commerce Quick Tip: Need to Set Up a Fee?

If you need to set a fee (such as a resort fee), you will need to set it up at the Product level. From the Products page, open the Settings menu and then select Taxes and Fees.

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Commerce Quick Tip: Want to Freshen Up?

Whenever you need to copy your current production system to stage, reach out to your Account Manager.  They can quickly set this up for you so you can continue testing any upcoming products and promotions (or whatever!) without impacting your production system.

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Commerce Quick Tip: Do You Bulk Load?

No, we’re not talking about your workout. We’re talking about efficiently managing your rates and availability for activity products. From the Tape Chart within the RMS, you have the option to upload a spreadsheet template that includes product dates, availability, and base rates.  We know you’re busy, so this is a great way to save some time. You can find the “how to” in this …

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Commerce Quick Tip: Customize Text on Emails

When was the last time you reviewed the text on the email messages your guests receive?  At the bottom of the System page within the CRS, you have ability to modify the text on cancellations, confirmations, and saved itineraries.  You can also update your Do Not Reply message and unsubscribe URL.  And don’t forget that you can also add translations in German, Spanish, French, Italian, …

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Commerce Quick Tip: Show Me Your Favicon

Did you know that you can display your organization’s favicon when the guest is browsing your eComm site? If the guest is using Chrome or Firefox, your favicon can be displayed in the address bar (unfortunately, this is not available with IE). For more information, take a look at this Wikitopia article.

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Commerce Quick Tip: Won’t You Be My Neighbor?

Are you using neighborhoods? If you’re not, you should be. The Neighborhood filter doesn’t reload the page, so the guest’s experience is easy and instant. To watch a video on how it could work for you, log into Innovative U.

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Commerce Quick Tip: Do You Need a Time Out?

Okay, maybe you don’t need a time out, but your guests’ browser sessions do. Setting a browser session time out will prevent unauthorized users from completing a check-out through an eCommerce site.  When the user session expires, the user must then log back in to continue the session; however, information entered prior to expiration remains intact and does not need to be re-entered. For more …

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