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CRS Agentopia Modules Now Available on Innovative U

As you begin to train your new call center agents this fall, we’d like to remind you that Innovative U, our exciting new online training tool, is available to all of our partners. Along with very successful Inntopia RMS training modules launched this past spring, Innovative U now includes CRS Agentopia modules.

Innovative U incorporates a new learning experience into the training plans for …

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Indian Wells Golf Resort to Offer Online Stay and Play Packages with Inntopia Platform

Indian Wells Golf Resort, in conjunction with Golf Experiences, will utilize Inntopia, the leading e-commerce and central reservation platform for destination travel in North America, to offer guests complete online booking capability for stay and play packages in Palm Spring, California.

Combining Inntopia’s intuitive reservation platform with Golf Experiences’ premier customer service standards will drive new and advanced reservations at Indian Wells Golf Resort. Guests

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Happy International Day of Peace

Today’s the day! On September 21 nations around the world celebrate the International Day of Peace. Since 1982, the United Nations has commemorated the day by officially promoting and recognizing people, groups, and activities that contribute to global peace.

Some of the efforts, like the work towards the UN’s Sustainable Development Goals of poverty alleviation, quality universal education, and climate change mitigation, are substantial and …

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A Simple Guide to Reporting Bugs to Inntopia

Developers are like detectives. In addition to writing new code, it’s their job to solve issues. To investigate a bug, developers need information provided by witnesses (you!) on Inntopia’s INNTERACT. The more clear and orderly information you provide, the higher the chances the case will be solved efficiently and quickly. That’s good for all of us!

Below are a few tips for reporting your

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Inntopia Welcomes Tyler Santerre on Software Development Team

tyler-1Inntopia welcomes Tyler Santerre as a Product Owner on the Software Development Team. A native Vermonter, he graduated from Pensacola Christian College (PCC) in Pensacola, Florida. Before coming to Inntopia, he worked at UTC Aerospace, helping to implement LEAN principles and went on to iSystems, LLC where he worked as a Business Analyst and then Product Owner. Tyler is passionate about the Agile process,

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Inntopia August Partner News and Updates

Summer was a busy time for the Inntopia team. Here are a few newsworthy mentions of new partners, go-lives, and other bits of interesting news as we conclude the summer.

Mt Buller in Australia, Panorama in Alberta, Canada, and Waterville Valley Resort in New Hampshire are new Inntopia partners and plan to go-live on Inntopia later this year.

Whitefish Mountain Resort, Montana had a …

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Developers Stewart and Wolfe join the Inntopia Team

Rober StewartThe Inntopia Software Development Team is two members stronger as the summer concludes. Robert Stewart joins the team as Scrum Master, and Steven Wolfe as Senior Developer.

Originally from Morrisville, VT, where he graduated from People’s Academy, Robert Stewart earned his college degree at Champlain College. He was previously employed on the development team at Realpage, Inc. where he pursued and acquired his Agile certification

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INNTOPIA is Exhibiting at the 2016 PGA Fashion & Demo Experience

Stowe, Vermont – INNTOPIA is exhibiting at the 2016 PGA Fashion & Demo Experience, Aug. 15-17, in Las Vegas. Tyler Mumley, VP Sales is at booth 321 and welcomes the opportunity to discuss and demonstrate how Inntopia’s e-commerce reservation platform can be used by golf clubs and resorts to increase the customer booking experience, while decreasing operations costs and increasing revenue.

IMG_4448About Inntopia – Inntopia

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Ski NH Partners with Inntopia to Sell Lift Tickets

Ski NH, the statewide trade association representing alpine and cross country resorts across New Hampshire, has partnered with Inntopia, the leading e-commerce and central reservation platform for destination travel in North America, to sell ski tickets to participating ski areas in the Ski NH ticket program.

Inntopia will help Ski NH provide an intuitive and enjoyable experience for its customers as well as help …

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Partner Services’ Book Club Reads Thinking, Fast and Slow

Inntopia’s “Year of Learning” may be more than halfway over, but for Partner Services, the momentum continues with our August book club selection, Thinking, Fast and Slow. A New York Times bestseller by Princeton psychologist and Nobel laureate Daniel Kahneman, the book explores our two “modes of thought,” System 1 and System 2.[1]

Book ClubOur automatic mind, System 1, controls “fast” thinking. …

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Inntopia Burlington Office Up and Running

Inntopia’s new office space at Chace Mill in Burlington, Vermont is fully functioning and has been extremely well received. A contingent of the Inntopia development team has started working in the space with enthusiasm since it opened July 25th.

IMG_20160801_150927703_HDRfront buildingIMG_20160808_092836902_HDRIMG_20160808_092739999_HDRIMG_20160801_150956870_HDRIMG_20160801_150939637_HDRThe new office is located at 1 Mill Street in Burlington, on the banks of the Winooski River. The historic, three-story, brick cotton mill …

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Inntopia Sales Team Welcomes Mike Lawrence

Mike Lawrence Head ShotIn addition to expanding its operations into new markets and opening a second office in Burlington, VT, Inntopia welcomes Mike Lawrence to its sales team. Working out of his home office in Seattle, WA, Mike will work closely with current partners located in the western part of the country, with a focus on expanding Inntopia’s presence in the lodging and hospitality markets. Mike has been …

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Five Ways Innovative U Will Make Your Organization More Efficient

We recently unveiled Innovative U, Inntopia’s newest eLearning tool. Innovative U is available to all partners and suppliers who want to learn more about Inntopia’s product suite – whether you need to brush-up on a specific area or learn about a new feature, Innovative U is your one-stop shop to review content, test your skills and knowledge, and offer your ideas of Inntopia topics …

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Massanutten Resort Partners with Inntopia

Massanutten Resort has partnered with Inntopia, the leading e-commerce and central reservation platform for destination travel in North America, to offer its guests the ability to book lodging, lift tickets, waterpark passes, and much more all from a single platform.

The move to Inntopia is part of an overall business initiative for Massanutten Resort. “Our partnership with Inntopia will enhance the reservation experience for …

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Bill Kushubar Joins Sales Team at Inntopia

Bill Kushubar recently relocated to Stowe, Vermont to join the sales team at Inntopia. As Vice President of Sales, Bill’s focus will be in growing Inntopia’s activity in new vertical markets, mainly in water and attraction parks.IMG_0572 (1)

Originally from Harrisburg, PA, Bill graduated from the University of Pittsburgh where he earned a BS in Accounting. He also studied abroad at Bond University in Australia.

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Five New Partners To Love

We are happy to welcome these five awesome resorts to the Inntopia family!
 Screen Shot 2016-06-30 at 10.08.00 AM
1. Massanutten Resort is a four-season resort located in the beautiful Shenandoah Valley of Virginia. For more than 30 years, Massanutten Resort has welcomed vacationers as they experience the beauty of the Shenandoah Valley. You’ll never get bored at Massanutten Resort with all there is to do! Enjoy skiing, snowboarding, snow tubing
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Partner Services Welcomes Fedrizzi as New Strategic Account Manager

Julianna Fedrizzi has recently joined the Partner Services team at Inntopia as a Strategic Account Manager. A recent graduate of the University of Vermont, she brings a background in hospitality and customer service culled from several years of front-line experience at a busy bed and breakfast. Originally from Taos, NM, Julianna moved all across the US. In high school, she spent a year in Poland

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Switch to Responsive Commerce and Achieve Stellar Results

Boost Your Bookings by 30%

Switching from Inntopia’s V9 booking engine to the most current Responsive Commerce platform has been producing stellar results. Inntopia partners that switched to Responsive Commerce increased their online revenue by an average of over 30% in the 2014/15 season compared to the previous year.

V9 Screens Swith

The benefits of our responsive design include:

  • Increasing your online reservations (and reducing your costs)
  • Meeting
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Agile Team Grows with Addition of Three New Developers

INNTOPIA welcomes several additions to its software development team, intended to position the company to effectively meet the growing needs of its partners from the travel industry.

We are proud to welcome the following developers to the team:

Matt Sontum is a Cornell University graduate who majored in Operations Research and Industrial Engineering. He comes to Inntopia from the State of Vermont, where he was …

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Fitbit Challenge

As many of you have heard, the folks at Ryan Solutions challenged us to a Fitbit competition! For the month of June, we competed to see which company could travel the length between our offices first. The losing team will send the winning team four cases of their favorite local beer. In addition, $250 will be donated to a foundation chosen by the winning company. …

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