The Latest
Resort e-commerce and marketing tips and tricks.
I've talked about this feature before but I want to highlight a specific moment of this process that is both common but also extremely simple and seamless when your guests book using Inntopia Commerce... Read the Full Article→
When using images in your emails, bigger is not always better. Why does it matter? Each image you include impacts the total size of the email, so it’s important to look at each image individual... Read the Full Article→
Even if you're fully staffed today, there's a better chance than ever that at some point in the near future you'll but short an employee or two. The reason? Turnover. At our latest user group we did l... Read the Full Article→
Last week I shared some data around where guests prefer to book - phone, online, or both - and talked about how the goal shouldn't be to go all in on the biggest slice of the pie, but make sure your b... Read the Full Article→
It wasn't that many years ago when folks were predicting that call centers were a thing of the past and it was only a matter of time before online was the only way guests wanted to book their vacation... Read the Full Article→
Marketing automations are one of the most underutilized strategies in the resort industry. Sometimes the blame lies with the technology resorts are using, but more often it’s a matter of not seeing... Read the Full Article→
So you're coming to Insight365, but you're looking for some idea when it comes to dining in the town before, during, and after the event? We've got you covered. Here are the Inntopia team's favorite b... Read the Full Article→
Before we jump in, let me quickly say that SynXis does so many things extremely well. There is a reason they are one of the most popular hotel CRS and booking engine platforms around. Even still, we g... Read the Full Article→
A few days ago I shared two charts from a survey of 350 travelers in the U.S., U.K., and Canada. We asked them two questions around how they'd prefer to book their vacations. The first focused on how... Read the Full Article→
We recently heard about more resort guests showing interest in booking all the pieces of their vacation - lodging, tickets, activities, tee-times, etc. - not only separately, but at separate times. Fo... Read the Full Article→
I recently wrote about how catering to guests booking preferences is something we should ideally let the guest choose instead of making the choice for them. What I didn't cover then was where they... Read the Full Article→
Read by over 4,000 travel professionals, Destination Travel Trends distills key performance and economic trends into three, easy-to-read paragraphs that break down: What's happening Why it's happe... Read the Full Article→
