Q: Should you send season pass deadline emails the last day or day before?
If you're selling season passes, you're probably going to have deadlines. And if you have deadlines, you've probably got one coming up soon if you hav...
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Data and trends within the destination travel industry.
If you're selling season passes, you're probably going to have deadlines. And if you have deadlines, you've probably got one coming up soon if you hav...
At the NSAA National Convention? We're doing an arrival day presentation today at 2:30. Stop by and say "hi" if you're around. On every email list ...
Social media is slowly beginning to mature as a marketing medium. Brand fan pages on Facebook, for example, didn't even launch until 2007. As more an...
One of the first Stash posts we tackled was daily open and click rates for resort email campaigns throughout the year. With another year of email per...
The Stash is a year old. And, like a one-year old, we've started to learn a few important lessons about "ourselves". The first is that people love the...
While we often think that increases in fan and follower counts tell the whole story, they really are a representation of net new followers because the...
Two weeks ago we found that skiers who bought their season pass before summer were much more likely to renew the follow season than those who didn't. ...
After updating our social media study a few weeks ago, we promised to dig a little deeper on some of these metrics and compare them to last year to se...
As we've covered before, season pass promotions are beginning earlier and earlier in the year, though the impact on overall sales may be negligible. B...
We know that age impacts length-of-stay and length-of-stay influences lead-times, but does the age of a guest impact how far in advance they're likely...
This week's Stash is a little bit different. We may dig even deeper on this later, but we wanted to get a pretty unique set of data in your hands soo...
A couple of weeks ago, we put numbers behind the idea that the longer a resort guest plans to stay, the further in advance they'll make their reservat...
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