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Commerce Quick Tip: Access Wikitopia from the RMS

You can now access Wikitopia directly within the RMS.  Click on the Wikitopia or Release Notes links in the upper-right corner after you’ve logged in.

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Commerce Quick Tip: Using Larger Photos

Bring more focus to your photos by cropping them. To make your photos bigger, take a copy of the original high-resolution image and crop it outside of Inntopia RMS before uploading it. Not all of your images should be cropped, but cropping will bring focus to a particular element within the photo, and will make that element appear bigger online. Think about cropping out areas …

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Commerce Quick Tip: Comparison Tool

Want an easy way to build quotes with multiple itineraries that the guest can compare side-by-side? If you use Agentopia, the Comparison Tool is already at your fingertips.   Even if you don’t actually send the guest a quote, your agents are still creating them to provide the guest some options. Log into Innovative U to learn more!

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Why Won’t My Promotion Calculate Correctly?

As a follow-up to our last troubleshooting post, Why Doesn’t My Promotion Display Properly Online?,  we’re going to dive deep into why your promotion might not calculate correctly. With so many discounting options available, incorrect settings can easily cause unexpected results.

  1. Who Controls the Discounts? You have the option to control the discounts of each component or allow the supplier to do it. If
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Commerce Quick Tip: Content Management Tool

Did you know that you can customize and override supplier short names and descriptions? By enabling the Reseller Content Management tool, you can have control over those fields as well as product names and descriptions. Read more here →

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Why Doesn’t My Promotion Display Properly Online?

Promotions are the name of the game. Inntopia promotions provide a multitude of creative options for enticing guests to book. With so many configuration settings available, it can be easy to overlook something that makes the promotion display incorrectly. (In our next post, we’ll  troubleshoot a promotion that isn’t calculating correctly.)

Let’s go over some simple things to check to make sure your promotion is …

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Agentopia: Introducing the Comparison Tool

Do your agents build quotes with multiple itineraries? Wouldn’t it be great if they could easily build and compare those itineraries side-by-side? Well, wait no more. The Comparison Tool has arrived.

If your agents use Agentopia, this tool is already at their fingertips. To begin, the agent adds a product to an itinerary and creates a new itinerary quote. As the guest expresses interest in …

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Why Isn’t My Product Bundle Working?

You’ve got a great idea for a bundle. You’ve set it up but it doesn’t seem to be displaying properly. What went wrong?

First, let’s discuss what a bundle is and isn’t. A bundle links two or more products together which can add value to customer purchases. By pairing a product with other products or by upselling customers on additional optional products, you can offer …

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Five Benefits to Using Inntopia CRS + Responsive Commerce

Are you an existing Inntopia partner currently using Inntopia’s Responsive Commerce platform on your website but still using your POS in the call center?

Are you using Inntopia CRS but haven’t yet started using Inntopia’s Responsive Commerce booking engine on your website?

Are you a long-time CRS partner but are still using the V9 booking engine for online bookings?

It’s a new year and it’s

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Innteract – Understanding Severity Levels

So, you’ve just uncovered a software issue and want to submit a case. You’re entering the case within Innteract and you get to the Severity field. There are four choices listed: Critical, High, Medium, and Low. It can be difficult to know which level to choose. And, to further complicate your decision, each vendor you work with likely has a slightly different set of qualifications …

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