Inntopia Marketing Cloud - Hotel & Resort CRM+CDP for Multi-System Properties

Every Transaction, Every Insight

Inntopia Marketing Cloud automatically imports and merges data from your PMS, POS, tee-sheet, spa, surveys, marketing channels, demographic appends, and more.

Comprehensive Guest Profiles

Guests are automatically grouped by family and linked to every transaction from each of your systems, even if they used different contact info to book.

Reach the Right Guests on Every Channel

Use guest profiles to target individual guests and key segments on email, SMS, social media, direct mail, and more.

Automation for the Entire Lifecycle

Spin up more than 25 proven automations or create your own using any combination of data as triggers to nurture guests through the travel cycle.

More Than 70 Integrations Pull data from your PMS, POS, tee-sheet, social accounts, surveys, rental systems, and more.
Proactive Support Our account manager have been in your shoes and know how to generate consistent, sustainable revenue.
Reporting Library View pacing, performance, guest behavior, and more based on an centralized view of guest behavior.
Omni-Channel Target exact audiences based on guest data across email, social, SMS, and more.
QR & Barcodes Embed POS-specific barcodes and QR codes into confirmations for contactless pickup.
24/7 Data Access Build queries, run reports, search guest profiles, and review performance right from your account.

“I tried for twelve years to grow my database, and it seemed to hover around 15,000 forever. Now in year four with Inntopia Marketing Cloud, I’m at 60,000 and growing, and getting incredible ROI. Patrick, my account manager, has been amazing at helping me continue to get more out of the platform.” Tiffany Quilici

The Best at Multi-Property

Import data from unlimited sources, track performance across your portfolio, and give your entire team access to the data they need to do their best work.

Unified Database Across Properties See across your portfolio for reporting, performance analysis, NPS tracking, guest crossover, and more.
Divide by Business Unit or Brands Keep data neatly partitioned for brand- and property-level marketing, access, and analysis.
Full Portfolio Guest Profiles Comprehensive view of individual guest behavior across all properties and business units.
Security, Permissioning, Access Ensure corporate teams have secure access to all data while individual brands or properties are limited to their specific guests.

Plans & Pricing

Packages for all property types, pricing starts at just $750/mo.

Silver
Perfect for Hotels

Get the power of Inntopia automations and targeting, even if you only have one system. Ideal for price-conscious hotels:

5 marketing automations
Advanced omni-channel targeting
Standard support Request Demo →

Gold
Perfect for Resorts

Ideal for resorts with multiple systems (PMS, POS, spa, tee sheet, etc) or one system with complex data:

Nightly data sync from all your systems
360° guest profiles
Unlimited marketing automations
Advanced omni-channel targeting
Industry-specific intelligence
Integrated surveying
Advanced strategic support Request Demo →

Enterprise
Perfect for Multi-Property

All the features of silver and/or gold tiers for individual properties, plus:

Portfolio-level profiles
Cross-property reporting
Multiple data tiers
Tiered user access Request Demo →

"We’re sending the same volume of emails we did before and seeing significantly more traffic and conversions.”

Palmetto Dunes Oceanfront Resort Read full story → photo of palmetto dunes

" I tried for twelve years to grow my database, and it seemed to hover around 15,000 forever. Now in year four with Inntopia Marketing Cloud, I’m at 60,000 and growing, and getting incredible ROI.”

Roaring Springs Waterpark Read full story → photo of roaring springs