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Our free webinars are a great way for you to learn more about Inntopia products and to ask questions to a real live subject matter expert. If you are unable to join us, recorded sessions are available within Innovative U.

Looking for more webinars? Check out our Marketing Cloud schedule!

Agentopia 101: Customer Accounts Receivables


Wednesday, Oct 23, 1pm – 1:30pm EDT

Register here →

Charging and refunding your guests correctly is very important. Let’s look at all of the things that affect the balance of an itinerary, including deposit schedules, payments, credit memos, account transfers, and refunds. In this 30-minute session, we’ll go through some common scenarios so itinerary balances are managed properly from the start to reduce confusion for you and your guests. This training will become a favorite among call center managers.

Agentopia 101: Integrated bookings


Wednesday, Oct 30, 1pm – 1:30pm EDT

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Many products that are booked on a guest’s itinerary are integrated with third-party systems. In this 30-minute session, we’ll look at different activity and lodging bookings, discuss how they integrate, and explain how to modify or cancel these types of bookings. We will also discuss some techniques to resolve ARI issues or reservation delivery failures.

Marketing Cloud

Marketing Cloud 101: Reports


Tuesday, Oct 22, 1pm – 1:30pm EDT

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Figuring out what reports to run can be a trial-and-error effort. During this session, we’ll show you our favorite and most useful reports. We’ll take the guessing game out of it by showing you how to access them…so you can be a marketing super-hero right away!

Marketing Cloud 101: benefits For ALL Users


Tuesday, Oct 29, 1pm – 1:30pm EDT

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Customer data is not just for Marketing anymore. Who else in your organization should be have access to Marketing Cloud data, and why? Many clients have started to realize that large opportunities for guest service improvements and revenue increases exist when other departments gain access to customer profiles, reports, and more. We’ll discuss how your other colleagues outside of the marketing department can also benefit from the amazing data that is being collected in Marketing Cloud.

Save on the 2020 INSIGHT Conference
(Two Days Only)

An unnamed internet retail giant has turned July 15-16 into an international shopping holiday, and we’ve decided to join in.

For two days only, you can register for the 2020 Insight Conference at Hotel Talisa at Vail, CO for only $575 $499/person.

Just click here –
Register Now →