Log
System maintenance is complete.
Commerce • February 18, 2026 @ 5:57 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • February 18, 2026 @ 5:07 am EDT
System maintenance is complete.
Commerce • January 28, 2026 @ 5:59 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 28, 2026 @ 5:23 am EDT
Commerce • January 27, 2026 @ 10:14 am EDT
Worldwide Microsoft outage is affecting email delivery as of approximately 3p est. The 2FA emails are getting sent, but due to the outage they are not delivering as expected.
Commerce • January 22, 2026 @ 3:45 pm EDT
Users reporting issues with not receiving 2FA login codes to their email. This is being investigated and only appears to be affecting users that verify using an email address
Commerce • January 22, 2026 @ 3:23 pm EDT
System maintenance is complete.
Commerce • January 21, 2026 @ 6:38 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 21, 2026 @ 5:03 am EDT
All systems working as expected.
Commerce • January 20, 2026 @ 3:50 pm EDT
Package Builder is not behaving as expected following deployment this morning. We are actively troubleshooting the issue.
Commerce • January 14, 2026 @ 10:20 am EDT
Ecommerce issue has been cleared and the production environment is now functioning as expected.
Commerce • January 10, 2026 @ 4:41 pm EDT
The source of the Ecommerce issues has been identified, and the team is working to rectify as soon as possible.
Commerce • January 10, 2026 @ 3:38 pm EDT
Reports of Ecommerce and search functionality issues, Engineering is investigating.
Commerce • January 10, 2026 @ 2:54 pm EDT
System maintenance is complete.
Commerce • January 7, 2026 @ 5:59 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • January 7, 2026 @ 5:15 am EDT
CRS search errors have been addressed.
Commerce • January 6, 2026 @ 3:00 pm EDT
We are investigating reports of CRS search errors.
Commerce • January 6, 2026 @ 12:23 pm EDT
CRS Search issue has been resolved
Commerce • December 20, 2025 @ 7:27 pm EDT
We are investigating reports of inability to complete search in CRS.
Commerce • December 20, 2025 @ 6:59 pm EDT
Marketing Cloud Confirmation send issue resolved. Queues and logs being monitored.
Marketing Cloud • December 19, 2025 @ 3:09 pm EDT
Intermittent reports of Marketing Cloud confirmation emails not sending, engineers investigating
Marketing Cloud • December 19, 2025 @ 12:53 pm EDT
System maintenance is complete.
Commerce • December 17, 2025 @ 5:51 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • December 17, 2025 @ 5:08 am EDT
Errors have been resolved.
Commerce • December 3, 2025 @ 6:51 pm EDT
We are investigating reports of errors with customer requirements.
Commerce • December 3, 2025 @ 6:08 pm EDT
System maintenance is complete.
Commerce • November 26, 2025 @ 6:10 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 26, 2025 @ 5:08 am EDT
System maintenance is complete.
Commerce • November 19, 2025 @ 6:05 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 19, 2025 @ 5:05 am EDT
Itinerary retrieval errors have been resolved.
Commerce • November 18, 2025 @ 1:59 pm EDT
We are investigating reports of CRS errors.
Commerce • November 18, 2025 @ 1:55 pm EDT
Hotfix Deployment Completed
Commerce • November 17, 2025 @ 3:37 pm EDT
Hotfix Deployment – Expect a few minutes of downtime in a window between 2:45 and 4pm.
Commerce • November 17, 2025 @ 2:46 pm EDT
System maintenance is complete.
Commerce • November 5, 2025 @ 7:02 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • November 5, 2025 @ 4:03 am EDT
System maintenance is complete.
Commerce • October 29, 2025 @ 5:54 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • October 29, 2025 @ 5:11 am EDT
CRS errors have been resolved.
Commerce • October 28, 2025 @ 12:47 pm EDT
Engineering is investigating reports of errors in CRS.
Commerce • October 28, 2025 @ 11:13 am EDT
Reported issues with Production and Stage environments have been resolved.
Commerce • October 27, 2025 @ 1:51 pm EDT
Production CRS Environment experiencing issues, engineers investigating. Continuing to investigate issue with Inntopia Stage environment as well.
Commerce • October 27, 2025 @ 12:31 pm EDT
System maintenance is complete.
Commerce • October 22, 2025 @ 6:23 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • October 22, 2025 @ 5:20 am EDT
Amazon AWS Outage – While Inntopia does not rely heavily on AWS, it is likely that many of our integration partners do. This may cause issues with various integrations with those third party systems. Please let us know if you hear of any issues related to any systems you may be using that were impacted by the AWS outage. Thanks!
Commerce • October 20, 2025 @ 12:32 pm EDT
System maintenance is complete.
Commerce • September 24, 2025 @ 6:10 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • September 24, 2025 @ 5:08 am EDT
CRS Search errors have been resolved.
Commerce • September 19, 2025 @ 5:39 pm EDT
We are investigating reports of search errors in CRS.
Commerce • September 19, 2025 @ 4:57 pm EDT
System maintenance is complete.
Commerce • September 17, 2025 @ 6:18 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • September 17, 2025 @ 5:12 am EDT
Commerce system latency issues have been resolved
Commerce • September 3, 2025 @ 3:39 pm EDT
We are continuing to investigate reports of latency with Commerce systems
Commerce • September 3, 2025 @ 2:22 pm EDT
Engineering investigating issues causing system latency with RMS/CRS applications.
Commerce • September 3, 2025 @ 1:10 pm EDT
System maintenance is complete.
Commerce • September 3, 2025 @ 6:33 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • September 3, 2025 @ 5:16 am EDT
System maintenance is complete.
Commerce • August 20, 2025 @ 5:53 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • August 20, 2025 @ 5:14 am EDT
System maintenance is complete.
Commerce • August 6, 2025 @ 6:08 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • August 6, 2025 @ 5:13 am EDT
System maintenance is complete.
Commerce • July 30, 2025 @ 5:55 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • July 30, 2025 @ 5:02 am EDT
System maintenance is complete.
Commerce • July 23, 2025 @ 6:10 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • July 23, 2025 @ 5:10 am EDT
System maintenance is complete.
Commerce • July 2, 2025 @ 5:53 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • July 2, 2025 @ 5:12 am EDT
System maintenance is complete.
Commerce • June 25, 2025 @ 5:51 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • June 25, 2025 @ 5:13 am EDT
System maintenance is complete.
Commerce • June 4, 2025 @ 5:58 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • June 4, 2025 @ 5:07 am EDT
System maintenance is complete.
Commerce • May 28, 2025 @ 5:58 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • May 28, 2025 @ 5:09 am EDT
System maintenance is complete.
Commerce • May 7, 2025 @ 5:46 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • May 7, 2025 @ 5:07 am EDT
System maintenance is complete.
Commerce • April 30, 2025 @ 5:50 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • April 30, 2025 @ 5:08 am EDT
System maintenance is complete.
Commerce • April 2, 2025 @ 6:25 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • April 2, 2025 @ 5:06 am EDT
System maintenance is complete.
Commerce • March 26, 2025 @ 5:40 am EDT
We are currently performing system maintenance and expect to be back up shortly.
Commerce • March 26, 2025 @ 5:04 am EDT
