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Success Stories using Inntopia API, Live Chats, and Apps

Sharing is caring! In our younger days, few of us appreciated the advice and experience offered up by parents and teachers.  But now, most of us recognize the benefits and enjoy learning from each others’ experiences.

We were ecstatic when partners contacted us requesting to speak at INSIGHT breakout sessions to share their experiences on successfully using Inntopia’s products and features.

These three sessions offer just such advice:

Customizing the Inntopia Booking Funnel

Tim Bonnell, Senior Manager, Web and IT, shares how Tourism Whistler successfully customized Inntopia’s API to synchronize the brand experience, send cart abandonment emails, browse visitor recordings, and create customized reporting dashboards. Attend this session and find out how you too can take advantage of readily available Inntopia products and features.

Live Chats in the Cart: Lessons Learned and Shared

Chris Lamothe, eCommerce manager for Ski Banff-Lake Louise-Sunshine and skibig3.com shares how skibig3.com ran live chat in a half-hearted fashion for several years before ramping things up in 2016-17. The benefits have been significant: take this opportunity to see how little changes can have a big impact, and where to go from here.

Erik Austin, VP Marketing & Sales at Reservations Whistler

Spotlio’s Booking Layers and Apps Benefit Whistler Blackcomb

Albert Ferrando, CEO at Spotlio Inc., leads this session introducing the success of Whistler Blackcomb with SPOTLIO. Erik Austin from Whistler Blackcomb shares his experience working with Spotlio, and leveraging Spotlio’s Booking Layer to achieve and exceed their goals firsthand. Come and discover more insights about Spotlio’s Resort Apps and upcoming new features. 

To read about marketing sessions, visit this page.
To read about the presenters, visit the speakers page.
To see additional sessions offered, visit the agenda page.
The exact time for these sessions will be soon be available.

Let's talk.

Start selling more of everything your resort has to offer.

Prefer to talk so someone directly? No problem. Just use our calendar links to schedule a time to chat.

photo of tyler maynard
Tyler Maynard
SVP of Business Development Ski / Golf / Destination Research Schedule a Call with Tyler
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Doug Kellogg
Director of Business Development Hospitality / Attractions Schedule a Call with Doug