Skip to Main Content

Trends The incredibly short shelf life of hotel and resort social media posts.

photo of the author Gregg Blanchard

Last fall we compared the long tail of email opens to the long tail of social media engagement. What surprised us most was that beyond 7 days we saw absolutely nothing on the social media side. No likes. No shares. No comments. That analysis showed the shelf life of a Facebook post is short, but how short? How long does it take before a post or photo has received all the engagement it ever will? Here’s what we found.

The Goods
To find our answer we tracked 30 resort and hotel Facebook, Instagram, and Twitter accounts that each had at least 200,000 Facebook fans, 75,000 Instagram followers, or 40,000 Twitter followers. We then tracked all of their posting activity for a month and plotted the results below with percentage of all engagement on the Y-axis and time since posting (in hours) on the x-axis.

For example, a line reaching 75% at “10” below would mean that posts from that network see 75% of all engagement within 10 hours of posts being shared.


For this sample 75% of all engagement was received within 4 hours on Instagram, 7 hours on Twitter, and 12 hours on Facebook. At least 90% of all engagement was received within 10 hours on Instagram, 21 hours on Twitter, and 24 hours on Facebook.

What This Means
What’s most interesting about these results is how they illustrate the efforts by these sites to resurface old content or let the cream rise.

Twitter uses “while you were away” and “popular in your network” tactics. Facebook’s algorithm-driven feed is well known. And, not surprisingly, these two platforms give content the longest life span. Instagram’s purely linear feed, however, suggests that without these enhancements virtually everyone who will engage with a photo or video will do so within 36 hours.

But no matter the network, if you want or need your content to be visible for longer than about a day on these social sites, your going to have to do something – resharing, paid promotion, cross-promotion, etc. – to get that reach.

Next Week, Another Insight
We’ve been publishing new hotel and resort marketing insights like this one every Tuesday since 2012. Don’t want to miss the next round? Stick your email below.

Free Book The Ultimate Guide to Resort Marketing Automation

An illustrated guide to 26 campaigns that generate loyalty, revenue, and satisfaction. Get a free, printed copy for your team.

    Free Printed Copy →         Free Digital Copy →    
collage of pages from the book

Have a question? Just ask.

photo of tyler maynard

Tyler Maynard
SVP of Business Development
Ski / Golf / Destination Research
Schedule a Call with Tyler→

photo of doug kellogg

Doug Kellogg
Director of Business Development
Hospitality / Attractions
Schedule a Call with Doug→

If you're a current Inntopia customer, contact support directly for the quickest response →

Our New, Free Book A No-Nonsense Guide to
Growing Resort Ecommerce Revenue

Why the road to growing ecommerce revenue may start with a decrease in conversion rate.

    Free Download →    
screenshot of Our New, Free Book