News

Inntopia’s Top Ten Moments of 2024

collage of top news

We knew coming into 2024 that we were lined up to have a fantastic year. The pipeline was full of big projects, our clients were firing on all cylinders, and our team was working together better than ever. Now, looking back, it’s easy to see that this optimistic feeling was right. Here are ten of our favorites moments as we look back on another great year.

1. AI-Powered Upsell Emails

Using the power of AI, these news emails give guests perfectly matched recommendations of what else they can book; further harnessing the one-cart booking power of Inntopia Commerce.
https://corp.inntopia.com/automatic-upsell/

2. New Ways to Sell with Activity Wizard

Our new Activity Wizard functionality made it even easier to sell all of the activities and experiences your resort offers, individually as combined into tidy groups.
https://corp.inntopia.com/activity-wizard-new/

activity wizard screenshots

3. Best Places to Work for 6th Time

Inntopia continues to be recognized for the incredible culture and balance we’ve built internally that supports everyone’s lives and lifestyles outside of work.
https://corp.inntopia.com/outsides-best-places-to-work-2024/

screenshot of best places to work list

4. Enhanced SMS Groups Integration

One of our earliest integration partners and a popular choice among our users, we were thrilled to release a new, enhanced integration with Spring Miller Systems around their groups functionality.
https://corp.inntopia.com/springer-miller-systems-groups/

sms logo and inntopia logo

5. Integration with Metadesk for Metasearch

Metasearch is becoming an increasingly important strategy for resorts and hotels, so we teamed up with Metadesk to make it easy for Inntopia Commerce users to take advanced of this channel.
https://corp.inntopia.com/inntopia-gcommerce/

metadesk and inntopia logos

6. Eldora’s Marketing Automation Success

Every spring Eldora struggled to keep visitation high until they leaned into the automation capabilities of Inntopia Marketing Cloud to keep their skiers coming again and again.
https://corp.inntopia.com/eldora-mountain/

aerial photo of eldora mountain showing the slopes lit by early morning sun

7. Mt Buller’s One-Cart Booking Story

With an incredibly broad collection of experiences and activities, we highlighted how Mt Buller has finally been able to give their guests a complete, cohesive booking experience thanks to Inntopia.
https://corp.inntopia.com/mt-buller/

8. Guide to Increasing Renewal Rates

Season pass renewal rates have become a key metric for many resorts, so we collected some of the most effective tactics and to-dos to help resorts increase renewal rates each year.
https://corp.inntopia.com/tools/guide-to-increasing-renewal-rates/

guide to renewal rates screenshot

9. Growth & Data for School Calendar Explorer

With an updated data set and big spike in popularity, School Calendar Explorer continued to develop as a critical component of resort marketing strategy and planning.
https://corp.inntopia.com/intelligence/school-calendar-explorer/

school calendar explorer screenshot

10. Partnership with Gallus Golf App

Gallus wanted to build the ultimate mobile experience for resort guests, but they needed clean, accurate guest data. Our new partnership and integration made this dream a reality.
https://corp.inntopia.com/inntopia-and-gallus-app/

gallus resort app screenshots

Bonus: A 27% Increase in Black Friday Revenue

Our clients had a banner year during Black Friday. We saw a huge year-over-year increase in revenue booking through the Inntopia Commerce booking engine and CRS.

Those are just 10 of a long list of highlights from the past twelve months. And, just like in 2024, we’re really excited about how things are shaping up going into the new year. We’ve got some big news coming up really soon so stay tuned!

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photo of tyler maynard
Tyler Maynard
SVP of Business Development Ski / Golf / Destination Research Schedule a Call with Tyler
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Doug Kellogg
Director of Business Development Hospitality / Attractions Schedule a Call with Doug