CRM and powerful email marketing tools will leverage clean guest database to drive bookings.
Golf Experiences will use Inntopia’s Marketing Cloud CRM platform to power its automated marketing and drive new and return visitation.
Golf Experiences sells golf vacations to some of the nation’s best golf destinations. They also act as a sales and marketing consultancy, helping golf resorts and organizations better run their own sales and marketing efforts.
Golf Experiences already uses Inntopia’s Commerce platform to power the booking engine on its own website, on its clients’ websites, and as the Central Reservations System in its call center.
The addition of Marketing Cloud to their toolset will give Golf Experience and its clients the ability to pull guest data from source operational systems, sanitize, household, and aggregate that data, and maintain a central guest database that can be used to power very targeted, very efficient automated email marketing and lifecycle guest messaging.
“We’re very excited to put this next piece of the puzzle in place,” said Danny Falero, VP Marketing and Strategic Partnerships at Golf Experiences. “Inntopia Marketing Cloud is going to provide a complete 360-degree view of our customers and allow us to leverage existing guest data to convert more bookings and provide even better golf experiences for our customers.”
“Golf Experiences is a great example of how Inntopia can be the backbone of a successful travel business,” said Inntopia CEO Trevor Crist. “They’re one of the leaders that’s taking the golf industry to the next level, and we’re excited to be a part of that.”
Inntopia connects the software systems that manage lodging, skiing, golf, and other functions into one-stop shopping, automated marketing, and powerful business intelligence. Built to solve the complex challenges of destination resorts, Inntopia’s software and expert consulting have become the gold standard for destination hotels and resorts, DMOs, resellers, and other players in the travel industry. Headquartered in Stowe, Vermont, Inntopia sells three core products — Commerce (one shopping cart to sell lodging, activities, and transportation at the same time), Marketing Cloud (the CRM for travel), and Business Intelligence (powerful, predictive benchmarks for destinations and properties).
About Golf Experiences
Golf Experiences LLC, is a leading provider of marketing, call center and consulting services for premium golf destinations and leading golf brands including MasterCard Golf, Golf Experiences, World Golf Village, and The World Golf Hall of Fame. With over 1.3 million opt-in golfers in its network, Golf Experiences combines uncompromising standards in service and experiential packaging for its partners and the golfing consumer.
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