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Tips Update Your Amenities with COVID-specific Search Options

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photo of the author Melissa Jordan

 Aug 5, 2020

It’s bewildering to think about how much has changed due to COVID-19. A mere nine months ago, would you have ever expected you’d need to advertise your enhanced cleaning processes or that you are now strategically spacing occupied rooms, after they have been vacant for at least a day? Since this is the new reality, we’ve created specific property amenities to reassure your guests of just that. Fourteen new amenities have been added so that guests can search for their particular COVID-related needs.

If you are a supplier, updating property amenities is simple. In Inntopia RMS, select the Company tab and then select Property Amenities. The new amenities you’ll see include:

Contactless Check-in  Modified Housekeeping
Covid-19 Safety Plan  Occupancy Capacity Limits
F&B Outlets Open  Pool / Spa Open
Flexible Cancellation Policies  Reserve Now, Pay Later
Frequent Sanitization  Room Spacing
Gym Open  Sanitizing Supplies Available
Modified Elevator Access  Time Between Room Use

Once you have selected the amenities you want, scroll to the bottom of the page and click Save.

If you use Inntopia CRS, displaying these amenities for agents will be helpful. On the CRS home page, select the Search Options tab. In the upper-right corner of the Search Options page, select the sales channel you want to work with and scroll to the bottom of the page to view the Property Amenities section. Select the amenities you want to enable and then click Save Changes. Repeat this process for your online sales channel to make these options available to online shoppers.

These new amenity options will help your guests know what to expect when they book their rooms or activities and then arrive onsite. Pairing this information with updated policies will also give your guests and agents the information and reassurance they need to prepare for their stay.

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