Tips
While a focus on drive markets may be new to many attractions, it’s not something you should overthink. The experiences folks are looking for will largely be the same. Their behaviors and the types of products they’re looking for, however, will differ. For example, expect to see:
Here’s how a few attractions have made simple, strategic adjustments to cater to these behaviors.
Because drive markets will typically stay fewer nights, you may want to take a close look at your minimums. If you require a 3 or 4 night stay, you may be asking too much of these guests. On the other hand, a minimum of 2-nights like Great Wolf Lodge did with a recent promo will usually be more aligned with the behaviors they’re comfortable with.
Sometimes you’ve already got a deal that’s perfect for locals, you just have to speak directly to them. WaTiki had such an offer – 15% off – that had likely been used for other guests, so they called it Locals’ Discount and spoke directly to that group.
Likewise, if you’ve ever done a promotion to build your database of destination guests you’ve already got something that’s ready to be tweaked for locals. Drop the lodging component and you’ll have a great promo tailored to locals like Rapids water park did.
While a destination guest may want to focus on weekends to avoid taking a lot of time off work to travel to/from a destination, midweeks are often easier for drive markets to make a quick day trip of it. A recent deal from Laguna is a perfect example of this.
A waterpark in cooler temps or overcast skies may not get someone on a plane, but it may get them in a car. And the last-minute nature of weather forecasting makes deals on these less-than-ideal days a perfect way to sell tickets to a group that can make a visit with less time and less commitment. Golf courses are really good at doing this when they’re aerating greens or heading into shoulder seasons.
Again, don’t overthink this.
It’s not impossible to build your resort’s stream of drive market revenue, but it does take a bit of time, thought, and effort to ensure that the products they’d be willing to buy are the ones you’re selling.