The Reservation Activity Outlook (RAO) report forms the foundation of tracking destination-wide lodging performance. The RAO is the best indicator of guest booking trends currently available to destinations. It tracks detailed, destination-wide lodging activity as well as advanced reservations for both hotel and non-hotel properties prevalent in resort communities (such as condominiums and private homes). It helps destinations evaluate their past, present, and future performance. Destination Marketing Organizations use the RAO to measure the success of marketing efforts. Town governments depend on it to project sales tax revenue. Everyone from lodging properties to destination marketers rely on the RAO to judge their situation, examine their strategies, and better plan for their future.
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