Web Extension

Bring guest data into the workflows of your entire team.

Key guest insights right in the tools your team is already using.

chrome extension screenshots

Inntopia Marketing Cloud is the leader in turning siloed data across your resort into clean, insightful guest profiles. Our new Chrome extension gives your entire team instant access to these critical guest insights without changing their workflow. Whether it’s a call center agent answering the phone, your social media team interacting with followers, or your front desk greeting someone as they arrive, your team can instantly access a customizable list of key information about the guest they’re interacting with right from a small widget in the side of their web browser.

Your Entire Team
Give every member of your team access to guest profiles, from the front desk and social media to to the call center and leadership team.
Right Where They Work
Your team can access comprehensive guest profiles from Inntopia Marketing Cloud without leaving the screen they’re working in.
Autosearch or Easy Targeting
Multiple search options make it easy to grab the profile of a specific guest. In some systems, this search happens automatically.
Key Guest Insights
Profiles include key details like lifetime spend, NPS, guest segmentation (VIP, family, etc.), recent visits, and more.
Customizable View
Easily customize the insights, traits, and stats your team sees when they access a guest’s profile through the extension.
Notes & Preferences
Your team can easily add notes and set guest preferences directly from the web extension that everyone can see.

Inntopia Marketing Cloud Web Extension

Bring guest data into the workflows of your entire team. Inntopia Marketing Cloud is the leader in turning siloed data across your resort into clean, insightful guest profiles. Our new Chrome extension gives your entire team instant access to these critical guest insights without changing their workflow. Whether it’s a call center agent answering the phone, your social media team interacting with followers, or your front desk greeting someone as they arrive, your team can instantly access a customizable list of key information about the guest they’re interacting with right from a small widget in the side of their web browser.

Your Entire Team Give every member of your team access to guest profiles, from the front desk and social media to to the call center and leadership team.

Autosearch or Easy Targeting Multiple search options make it easy to grab the profile of a specific guest. In some systems, this search happens automatically.

Customizable View Easily customize the insights, traits, and stats your team sees when they access a guest’s profile through the extension.

Right Where They Work Your team can access comprehensive guest profiles from Inntopia Marketing Cloud without leaving the screen they’re working in.

Key Guest Insights Profiles include key details like lifetime spend, NPS, guest segmentation (VIP, family, etc.), recent visits, and more.

Notes & Preferences Your team can easily add notes and set guest preferences directly from the web extension that everyone can see.

inntopia.com

Let's talk.

Start selling more of everything your resort has to offer.

Want to use the calendar instead? .

Prefer to use a form to get in touch? .

photo of tyler maynard
Tyler Maynard
SVP of Business Development Ski / Golf / Destination Research
photo of doug kellogg
Doug Kellogg
Director of Business Development Hospitality / Attractions