News Commerce Quick Tip: Resetting RMS Passwords

To reset someone’s password within Inntopia RMS, you need to know their username. You can do this by logging into Inntopia RMS and then selecting Company > User Access. Verify their username and then log out. From the login page, select the Forgot Your Password? link and enter the username. The user will need to access their email account associated with their username to find their temporary password.  When the user logs in, they will be forced to change their password.

Log into Innovative U and select Tips & Tricks to watch a video tutorial of how to do this.