Inntopia Blog

Lodging Suppliers: What Else Can You Offer Me?

Dear Lodging Supplier, I’m your guest. I’m ready to have a great experience and spend some money. I've booked my room and tickets, but what else can you offer me? I know that you have a beautiful property and wonderful amenities, but you probably also have some ‘extra’ products and services that you're not offering online. I’ve …

The Five RMS Features You Should Be Using Right Now

Are you taking advantage of all of the features that Inntopia RMS has to offer? Check out these five features that can make your operation more efficient while increasing your revenue potential and providing more options to your guests. 1. Tape Chart Bulk Load Tool Managing rates, availability, and restrictions takes time. If you’re not already using …

Eight Lessons and Tactics for a Successful Quantity-Based Ticket Sale

We do ski destination marketing for SkiBig3 and our typical campaigns follow a tick-tock model where we alternate between deadline-driven package sales and lift-ticket flash sales. It  works really well, but we have a long season that runs through May and once Easter passes, demand just plummets even though we still have about two months …

Revenue Management, Part 4: Strategies and Processes

If you’ve read the other three posts, you’re probably thinking “how do I bring all of this together?” Ask yourself these three things: What is my strategy? What are my goals? What processes do I need to achieve my goals? How Do I Develop a Revenue Strategy? Work with your entire team to determine what your revenue …

Revenue Management, Part 3: Forecasting and Planning

In Part 2 of our series, we discussed market conditions that can affect your decision making. If you’ve researched those factors, you’re ready to take that information and put it into action. But exactly how do you do that? Read on to learn how to build a forecast with that information. Why Is Forecasting Important? Forecasting revenue …

Revenue Management, Part 2: Market Conditions and the Impact on Decision Making

I love “geeking out” over Revenue Management, can’t you tell? As a former General Manager and Lodging Director, I’ve trained myself to always look at the big picture when it comes to Revenue Management. This approach allows for staying a step ahead of the competition and industry trends, and for adjusting your strategy proactively when …

Revenue Management, Part 1: The Basics

This is the first in a new series about Revenue Management. For many of you, this may be review, but for others, we hope you learn something new. We’ll start with the basics and then build upon them throughout the series. What is Revenue Management? Our CEO, Trevor Crist, is well known around here for saying: “Sell the right …

Integration Benefits of Springer-Millers Resort PMS and Inntopia

This case study is the result of a collaboration between Springer-Miller Systems and Inntopia and their mutual partner resorts, and was written and first published on May 26th, 2017 by Amanda Wisell, Marketing Manager at Springer-Miller Systems. Expand Your Packaging and Upsell Potential One of the biggest current trends in tourism is experiential travel. Guests want to …

Why Won’t My Promotion Calculate Correctly?

As a follow-up to our last troubleshooting post, Why Doesn't My Promotion Display Properly Online?,  we’re going to dive deep into why your promotion might not calculate correctly. With so many discounting options available, incorrect settings can easily cause unexpected results. Who Controls the Discounts? You have the option to control the discounts of each …

Why Doesn’t My Promotion Display Properly Online?

Promotions are the name of the game. Inntopia promotions provide a multitude of creative options for enticing guests to book. With so many configuration settings available, it can be easy to overlook something that makes the promotion display incorrectly. (In our next post, we’ll  troubleshoot a promotion that isn’t calculating correctly.) Let’s go over some simple …