Support Team

Webinar: eCommerce Best Practices – August 24th

Join Strategic Account Manager, Kevin Duff, for a high-level overview of Inntopia eCommerce Best Practices. A well designed site will go a long way for the online consumer and your ROI. In this session, Kevin will discuss: Creative product packaging Easy navigation Widget placement Product bundling Q&A session Title: eCommerce Best Practices Date: Thursday, Aug 24, 2017 Time: …

A Must Read: Don’t Zone Out While Generating Supplier and TA Payables

Have you ever headed home after a long day, pulled into your driveway and realized you do not even remember driving home? Well, although this can be concerning and even a little scary, it is common. We tend to “zone” out when we are doing something that we do all the time and most likely …

Five Tips to Maximize Your eCommerce Potential

Whether you’re new to eCommerce or a seasoned expert, there is a recipe for creating a well-designed site. These 5 tips will start you in the right direction. Make It Easy for People to Buy Your Product If you have a product to sell, you need to make sure your customers can buy it. But you need …

Webinar: Welcome to the Inntopia RMS – August 3rd

New to Inntopia? Join Strategic Account Manager, Julianna Fedrizzi, for a high-level overview of how to manage your Inntopia RMS account. In this session, Julianna will review how to manage the day-in and day-out duties within the RMS including: acknowledging reservations and cancellations reservation look-up accepting invitations to a promotion managing your tape-chart Q&A session Title: …

Lodging Suppliers: What Else Can You Offer Me?

Dear Lodging Supplier, I’m your guest. I’m ready to have a great experience and spend some money. I've booked my room and tickets, but what else can you offer me? I know that you have a beautiful property and wonderful amenities, but you probably also have some ‘extra’ products and services that you're not offering online. I’ve …

The Five RMS Features You Should Be Using Right Now

Are you taking advantage of all of the features that Inntopia RMS has to offer? Check out these five features that can make your operation more efficient while increasing your revenue potential and providing more options to your guests. 1. Tape Chart Bulk Load Tool Managing rates, availability, and restrictions takes time. If you’re not already using …

Inntopia Welcomes Jesse George as a Frontline Technical Service Representative

Jesse George recently joined the Inntopia Commerce Partner Services team as a Frontline Technical Service Representative. He possesses a wide range of technical abilities and deep knowledge of various hospitality programs and philosophies attained from over 14 years of Membership, Recreation & Spa Service Management experience at luxury, AAA four-diamond resort and hotel spas. Jesse worked at …

Why Won’t My Promotion Calculate Correctly?

As a follow-up to our last troubleshooting post, Why Doesn't My Promotion Display Properly Online?,  we’re going to dive deep into why your promotion might not calculate correctly. With so many discounting options available, incorrect settings can easily cause unexpected results. Who Controls the Discounts? You have the option to control the discounts of each …

Why Doesn’t My Promotion Display Properly Online?

Promotions are the name of the game. Inntopia promotions provide a multitude of creative options for enticing guests to book. With so many configuration settings available, it can be easy to overlook something that makes the promotion display incorrectly. (In our next post, we’ll  troubleshoot a promotion that isn’t calculating correctly.) Let’s go over some simple …

Five Benefits to Using Inntopia CRS + Responsive Commerce

Are you an existing Inntopia partner currently using Inntopia’s Responsive Commerce platform on your website but still using your POS in the call center? Are you using Inntopia CRS but haven’t yet started using Inntopia’s Responsive Commerce booking engine on your website? Are you a long-time CRS partner but are still using the V9 booking engine for …