Partner Articles

Disabling TLS 1.0 and 1.1 for PCI Compliance

The Payment Card Industry (PCI) Council has mandated that support for early TLS protocols be disabled by June 30, 2018. Doing so will make Inntopia systems more secure by removing the vulnerabilities found in these protocols. As a result, Inntopia will disable both TLS 1.0 and 1.1 in our Production environment in May 2018. All communication …

New Partner: Distribute Your Lodging Inventory With CanadaStays

This is the first of several announcements we'll be making over the next little while about new distribution partners. It's an exciting time. Inntopia's developers and project managers have been working very hard to bring these new partners on board. The goal is to give users of Inntopia's Commerce platform (specifically the omni-product reservation management system, …

Want to Use Yielded Products in Promotions and Bundles? Now You Can!

We know that the ability to yield products is a powerful tool in your pricing strategy. Now, we’ve expanded that functionality beyond the YieldView Calendar by incorporating yielded products within promotions and bundles. When a guest selects a specific component within a promotion or bundle, they are presented with the lowest-priced yielded product available. How Does …

Market Your Products, Promote Your Deals, and Aid Your Guests with Direct URLs

Maybe your website has unique pages for each of your product offerings. Maybe you’d like to make promotional emails easier to navigate. Maybe your marketing team wants to highlight specific products. Whatever your goals, using direct URLs can help! Where Can You Use a Direct URL? A direct URL can be used in a variety of places. …

New Feature: Timeout online user sessions

To align with eCommerce best practices, Inntopia has added a new setting to trigger a session timeout to prevent unauthorized users from completing a check-out. This applies to guests booking through an online sales channel (eCommerce site). When a user session expires, the user must then log back in to continue the session; however, information …

Making Deposit Schedules Work for You

With so many options for configuring deposit schedules, it can be overwhelming to know which one has been applied. These six tips will help you with setup and understanding how your deposits are calculated. 1. Roll With It A rolling default deposit schedule is the most important piece to have in place. A rolling default schedule ensures …

Helpful Update to eComm Inventory Display

Feature eCommerce sales channels now display Quantity Available consistently for grouped and stand-alone interfaced products. Audience Partners who use a two-way interface for activity products. If you do not use a two-way interface for activity products, this change does not affect your products. Benefit The eCommerce inventory display quantities for grouped products now follow the same behavior as non-grouped products. The …

Explore the Itinerary Timeline

What Is the Itinerary Timeline? The Itinerary Timeline shows you information about itinerary item status, changes that have been made and by whom, agent notes related to the itinerary, and specific details such as product rates and details, customer requirements, and remote system information. How Do I View the Itinerary Timeline? Within Agentopia, search for an itinerary. At …

Your Browser Might Just Need a Refresh

“I need to clear my what? What is a cache?” Keeping your website up-to-date and accurate is a big job. When you make changes to it, you must also verify that your changes are displayed correctly in each of the major browsers. If they don’t, it can be frustrating to figure out why. Enter The Cache. …

Don’t Overlook Your Blackout Dates!

Do you have a ski and ride package that is only available mid-week? Or perhaps an activity that isn’t offered mid-week? How do you build your promotions to cater to this type of schedule? It’s easy to do by setting up blackout dates. When you define your blackout dates, your guest can easily see when the …