INNovative U

Why Won’t My Promotion Calculate Correctly?

As a follow-up to our last troubleshooting post, Why Doesn't My Promotion Display Properly Online?,  we’re going to dive deep into why your promotion might not calculate correctly. With so many discounting options available, incorrect settings can easily cause unexpected results. Who Controls the Discounts? You have the option to control the discounts of each …

Why Doesn’t My Promotion Display Properly Online?

Promotions are the name of the game. Inntopia promotions provide a multitude of creative options for enticing guests to book. With so many configuration settings available, it can be easy to overlook something that makes the promotion display incorrectly. (In our next post, we’ll  troubleshoot a promotion that isn’t calculating correctly.) Let’s go over some simple …

Introducing the Comparison Tool

Do your agents build quotes with multiple itineraries? Wouldn’t it be great if they could easily build and compare those itineraries side-by-side? Well, wait no more. The Comparison Tool has arrived. If your agents use Agentopia, this tool is already at their fingertips. To begin, the agent adds a product to an itinerary and creates a …

Why Isn’t My Bundle Working?

You've got a great idea for a bundle. You’ve set it up but it doesn’t seem to be displaying properly. What went wrong? First, let’s discuss what a bundle is and isn’t. A bundle links two or more products together which can add value to customer purchases. By pairing a product with other products or by …

Five Easy Ways to Turn Lookers into Bookers

If you’re like me, you’re reading industry news on a regular basis. When I read Brianna Wenner’s article on Tnooz this week, she sparked my curiosity. Wenner makes the case that a better online visual representation increases bookings. It makes sense, doesn’t it? I wondered when the last time our partners may have updated or even …

Putting the Final Touches on a Busy Year at Inntopia

It's definitely the time of year when we’re all in “IT” together; snow is finally here, the lifts are starting to spin, and ski resorts are putting the final touches on planning what will hopefully be the most successful year ever. At Inntopia, we too are going full steam; everyone here has been working at maximum …

CRS Agentopia Modules Now Available on Innovative U

As you begin to train your new call center agents this fall, we’d like to remind you that Innovative U, our exciting new online training tool, is available to all of our partners. Along with very successful Inntopia RMS training modules launched this past spring, Innovative U now includes CRS Agentopia modules. Innovative U incorporates a …

A Simple Guide to Reporting Bugs to Inntopia

Developers are like detectives. In addition to writing new code, it’s their job to solve issues. To investigate a bug, developers need information provided by witnesses (you!) on Inntopia's INNTERACT. The more clear and orderly information you provide, the higher the chances the case will be solved efficiently and quickly. That’s good for all of …

Five Ways Innovative U Will Make Your Organization More Efficient

We recently unveiled Innovative U, Inntopia’s newest eLearning tool. Innovative U is available to all partners and suppliers who want to learn more about Inntopia’s product suite – whether you need to brush-up on a specific area or learn about a new feature, Innovative U is your one-stop shop to review content, test your skills …